- we treat pkm and business documentation as distinct processes — and it is for larger businesses - but not so for solos / indiebiz — your personal knowledge *is* your work knowledge - we also treat business documentation as separate from our IP - i see business process *as* the IP — it’s how you get the results you promise - I find pkm to be an exceptionally rewarding [[personal knowledge management is a life practice|life practice]] — no wonder I was drawn to the same type of thing from the business perspective - but *also* no wonder that i found it unfulfilling when we treat business documentation as a *reactive* process — we write down what we do b/c that’s how we’ve always done it - how do we bring more innovation into business documentation - how do we start thinking about business / labor as an expanding network - it’s who you know! [[{2.2a2b} digital gardens should be collaborative]] — so should business documentation — remember, we can’t be precious with ““best practices””.