## from burnout to betrayal **how transactional business models cause moral injury** top reasons for burnout per gallop: 1. unfair treatment at work 2. unmanageable workload 3. lack of role clarity 4. poor communication and support from managers 5. unreasonable time pressure **burnout is a demand-resource mismatch** >it’s not always the bulb. sometimes it’s the electrical system. to prevent burnout, we must fix the system, not just replace the person. moral injury: perpetrating, bearing witness to, or failing to prevent acts that transgress deeply held moral beliefs and expectations. not achieving your mission and purpose while maintaining your values. >i could no longer surrender to a system that rewarded time over expertise, procedures over cognition, trendiness over tradition. it was dehumanizing and diminished the profession i cherish. > >*dr. howard maron* work is how we serve one another; it’s an expression of your creativity. we’re not tired b/c we’re working too hard; we’re tired because our work is transactional, which is dehumanizing.